support center
we're here to help. find answers to common questions below or reach out to our support team directly.
frequently asked questions
lobby is an anonymous social chat app where you can join interest-based rooms, meet new people, and have real conversations. no profiles, no followers - just authentic connection.
yes! you don't need to provide your real name, email, or phone number. you can create a unique username and start chatting immediately.
browse the room list, tap on any room that interests you, and start chatting. rooms are organized by topic and you can filter by category.
tap on any username in a chat room to view their profile, then tap "send message" to start a private conversation.
karma is earned when other users upvote your messages. higher karma shows you're a valued member of the community and unlocks certain features.
how to report content
we take user safety seriously. if you encounter objectionable content or abusive users:
to report a message:
- long-press on any message to open the action menu
- tap "report" and select a reason
- your report is anonymous and reviewed by our team
to block a user:
- tap on the user's username
- tap "block user" in their profile
- blocked users cannot see your messages or contact you
we review all reports within 24 hours and take appropriate action including content removal and user bans for violations.
how to delete your account
to delete your lobby account and all associated data:
- open the lobby app
- go to settings (tap your profile icon)
- scroll down and tap "delete account"
- confirm deletion when prompted
account deletion is permanent and cannot be undone. all your messages, karma, and data will be permanently removed.
you can also request account deletion by emailing support@lobbyrooms.com
community guidelines
lobby has zero tolerance for objectionable content or abusive users. by using lobby, you agree to:
- treat all users with respect
- not post hate speech, harassment, or threats
- not share illegal content
- not spam or advertise without permission
- report violations when you see them
violations result in warnings, temporary bans, or permanent account termination depending on severity.