privacy policy
last updated: december 2024
your privacy matters to us. this privacy policy explains how lobby ("we", "us", or "our") collects, uses, and protects your information when you use our mobile application.
information we collect
we collect minimal information to provide our service:
- username: the anonymous username you create
- messages: content you post in public rooms and direct messages
- device information: anonymous device identifiers for app functionality
- usage data: how you interact with the app (rooms visited, features used)
what we don't collect
- real names or identity verification
- email addresses (unless you contact support)
- phone numbers
- location data (unless you enable local rooms)
- photos or media from your device
how we use your information
- to provide and maintain the lobby service
- to moderate content and enforce community guidelines
- to respond to reports of abuse or violations
- to improve and optimize the app experience
- to send important service announcements
data storage and security
your data is stored securely using firebase, a google cloud service. we implement industry-standard security measures to protect your information. messages and user data are encrypted in transit.
data retention
we retain your data only as long as necessary:
- account data is kept until you delete your account
- messages may be retained for moderation purposes
- reported content is kept for investigation
your rights
you have the right to:
- delete your account and associated data at any time
- request a copy of your data
- report concerns about your privacy
third-party services
we use the following third-party services:
- firebase (google) - authentication and data storage
- openai - content moderation
- firebase crashlytics - crash reporting
children's privacy
lobby is not intended for users under 17 years of age. we do not knowingly collect information from children.
changes to this policy
we may update this privacy policy from time to time. we will notify you of any changes by posting the new policy on this page and updating the "last updated" date.
contact us
if you have questions about this privacy policy, please contact us at:
support@lobbyrooms.com